These Terms & Conditions (“Terms”) govern all use of the Virrow technology platform (the “Platform”) by Buyers and Sellers. By accessing or using the Platform, Buyers and Sellers agree to be bound by these Terms. “Buyer” means a party using the Platform to purchase a property, and “Seller” means a party using the Platform to sell a property. Virrow (including any affiliated entities and its internal title company) is not a licensed real estate broker, agent, or fiduciary; it is simply a technology platform that connects Buyers and Sellers. All contracts for the sale of property are directly between Buyer and Seller as independent parties, and Virrow is not a party to those contracts.
Virrow provides an online marketplace and tools to facilitate real estate transactions, including property listings, communication, verified title information, and electronic purchase documents. For example, Sellers can list properties and upload relevant documents (tax records, disclosures, photos, etc.), and Buyers can browse listings and review information. Virrow’s internal title company conducts a preliminary title search and prepares a title report on each property, and will act as a neutral third party to facilitate closing of the transaction. (Title companies customarily serve as neutral agents to handle closings between buyers and sellers.) The Platform also provides standard Purchase and Sale Agreement forms and related paperwork for use by Buyer and Seller. Once a Purchase Agreement is executed through the Platform, Virrow’s title company schedules and conducts the closing (the formal transfer of title). Example: Virrow’s affiliated title agents will verify ownership records and manage the closing, acting as a neutral intermediary. Virrow may also offer other services (e.g., escrow, notary) in connection with closings. Importantly, Virrow does not hold title to any property, does not set prices, and does not guarantee any property’s characteristics or performance.
To use Virrow, Buyers and Sellers must create an account and provide accurate, complete information (e.g., legal name, contact details, financial qualifications). Each party is responsible for maintaining the confidentiality of its account credentials. You agree not to share your account or allow unauthorized access. You must be at least 18 years old to register. You must notify Virrow immediately of any unauthorized use of your account. Buyers and Sellers warrant that all submitted information is truthful and that they will update information if it changes.
Virrow charges the Buyer a one-time technology fee equal to 1% of the purchase price of the property, which is due and payable to Virrow at the time the Purchase Agreement is executed. This fee covers the use of the Platform’s services and is the Buyer’s sole payment obligation to Virrow (the Seller pays no Platform fee). All fees are quoted in U.S. dollars and paid via the methods accepted on the Platform. Non-Refundable Deposit: The 1% technology fee is fully non-refundable once charged. Buyers agree that once the Purchase Agreement is signed, this fee will not be returned under any circumstances. This aligns with standard practice for high-value real estate transactions: non-refundable deposits are required to protect both parties. Virrow’s payment is deemed earned at contract signing and will not be held in escrow or refunded.
All purchases on the Platform are cash transactions only. Mortgages or other financing are not permitted at this time. (Virrow may add mortgage financing or escrow loans via a future addendum; any such financing will be governed by separate terms or addenda and is not covered by these Terms.)
Prior to finalizing a purchase contract, Virrow may require the Buyer (and, if applicable, Seller) to provide proof of funds, pre-qualification letters, and valid government-issued photo identification. These verification steps ensure that the Buyer has sufficient funds to close and that both parties are properly identified. Virrow may postpone contract execution until satisfactory proof of funds and identity are provided.
Virrow’s Platform provides standard Purchase and Sale Agreement documents. The Buyer and Seller must agree on all terms (price, closing date, contingencies, etc.) directly. When both parties electronically sign the Agreement on the Platform, that Agreement becomes a binding contract between the Buyer and Seller. Virrow is not a party to that contract and disclaims any brokerage or fiduciary role. Once the contract is fully executed and closing conditions are met, Virrow’s title company will schedule the closing. At closing, the Buyer delivers the balance of the purchase price (e.g., cashier’s check or wire transfer) and the Seller delivers title to the property, as governed by the contract. Buyer’s Obligation: The Buyer must pay the purchase price (minus any earnest money deposit, if applicable) and all fees at closing. Seller’s Obligation: The Seller must deliver a clear title (subject only to any disclosed exceptions) and the property as agreed. All transaction steps and disbursements (e.g., transfer of funds, deed recording) are handled through Virrow’s escrow/title service.
Because the Platform is used for binding real estate contracts, no cancellations of the transaction or requested refunds of the technology fee are permitted once the Purchase Agreement is executed. In particular, Buyers may not initiate any chargeback, reversal, or dispute for the 1% fee or any transaction payment after signing the contract. If a Buyer attempts a chargeback or otherwise rescinds payment, the Buyer will forfeit the 1% fee as liquidated damages. This is consistent with best practices for non-refundable deposits: such clauses “protect both buyers and sellers” and require clear notice of cancellation consequences. Sellers likewise are not entitled to demand refunds of any fees from Virrow. In short, after contract execution, all payments to Virrow are final, and neither party may unilaterally cancel the deal through the Platform.
All properties listed on the Platform are sold “as is” (except to the extent any specific warranties are provided in the Purchase Agreement). Virrow makes no representations or warranties regarding the condition, quality, value, habitability, title status, or any other aspect of any property. Sellers are solely responsible for the accuracy of any information or disclosures they provide. Buyers should perform their own due diligence (e.g., inspections, surveys) on the property. VIRROW EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, OR NON-INFRINGEMENT. Buyers and Sellers acknowledge that the Platform and its services are provided “as is”, with all faults. (For example, Checkdoors – another real estate tech platform – similarly warns that its services are “provided as is without any warranties” .) Virrow does not guarantee any aspect of the transaction outcome (e.g., sale closing or price achieved) and is not liable for any discrepancies or defects.
To the fullest extent permitted by law, Virrow (and its officers, employees, agents, and affiliates) will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to use of the Platform or any transaction, even if Virrow has been advised of the possibility of such damages. This includes, but is not limited to, lost profits, loss of opportunity, loss of data, or any other damages arising from: errors or omissions in property information, breaches of contract by other users, failed negotiations, or any act or omission of Buyer or Seller. Virrow disclaims liability for the acts of third parties. Example: “We are not liable for any indirect, incidental, or consequential damages related to platform use”. Similarly, Virrow is not responsible for transaction disputes between Buyer and Seller – those must be resolved by the parties themselves or through arbitration as below. The foregoing limitation applies regardless of the theory of liability or form of action.
Buyers and Sellers must use the Platform only for lawful real estate transactions consistent with these Terms. Prohibited activities include, without limitation:
Virrow reserves the right to remove or refuse content that violates policies or is unlawful. Users shall not reverse engineer, decompile, or tamper with any software or attempt to breach security. Virrow’s trademarks, logos, and copyrighted content on the Platform are owned by Virrow; no license to use them is granted except as necessary for normal use of the services.
All intellectual property rights in the Platform (including software code, designs, graphics, text, and logos) are and remain Virrow’s property (or that of its licensors). Virrow grants each Buyer and Seller a limited, non-transferable license to access and use the Platform in accordance with these Terms. Buyers and Sellers grant Virrow a non-exclusive license to use any content they post (e.g., property descriptions, images) for operating and promoting the Platform. Unauthorized use of Virrow’s IP (such as copying content for other purposes or using Virrow’s logos without consent) is prohibited and may result in legal action. For example, Checkdoors’ Terms similarly prohibit users from copying data without permission.
Each Buyer and Seller agrees to defend, indemnify, and hold harmless Virrow and its affiliates (and their officers, directors, employees, and agents) from any claims, losses, damages, liabilities, judgments, or expenses (including attorneys’ fees) arising out of or relating to: (a) any breach of these Terms; (b) any act or omission of that party (or its agents) in connection with the transaction; or (c) violation of law or infringement of any third-party rights by that party. This indemnity obligation survives termination of the transaction or these Terms.
These Terms and all disputes arising out of or relating to them (or any transaction through the Platform) shall be governed by the laws of the State of New Hampshire (without regard to conflict-of-law principles). Arbitration: Any controversy or claim between the parties arising out of or relating to these Terms, a transaction, or the breach thereof, shall be resolved by binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. Judgment on the arbitrator’s award may be entered in any court of competent jurisdiction. The arbitration shall take place in New Hampshire unless the parties agree otherwise. Each party waives any right to a jury trial or to participate in a class action for any dispute. Small Claims: Either party may seek relief in small claims court for disputes within the small-claims jurisdiction. Exclusive Venue: If arbitration is deemed unenforceable, the parties agree that any legal suit must be brought in a New Hampshire court.
Virrow reserves the right to suspend or terminate a Buyer’s or Seller’s account and/or transaction access at any time, for any reason (e.g., violation of these Terms, fraudulent or abusive behavior, court order, etc.). Upon termination, all access to the Platform by that party will cease. Termination does not relieve any party of obligations incurred prior to termination, including payment of fees or indemnification responsibilities. Sections that by their nature should survive (such as Intellectual Property, Indemnification, Disclaimers, and Governing Law) will remain in effect even after termination. For instance, Checkdoors’ Terms likewise allow termination of accounts for violations.
Virrow may update or enhance the Platform, and may modify these Terms from time to time. Changes will be posted on the Platform, and if significant, notice will be provided as required by law. Continued use of the Platform after any update constitutes acceptance of the new Terms. Notably, Virrow may introduce new features (such as mortgage financing, auctions, or additional services) under separate policies or addenda. For example, Virrow currently prohibits mortgages but will offer mortgage closings via an addendum when available. Virrow may also discontinue or restrict any features without liability. (As one precedent, VroomBrick’s terms state, “We reserve the right to modify these Terms, with notice provided when required by law” .)
These Terms, together with any referenced policies or addenda, constitute the entire agreement between Virrow and each Buyer/Seller with respect to the Platform, superseding any prior agreements. If any provision is found invalid or unenforceable, the remaining provisions will continue in full force. No waiver of any right under these Terms will be effective unless in writing. Buyers and Sellers may not assign their rights or obligations hereunder without Virrow’s written consent. Any notices to Virrow should be sent to the contact information on the Platform.
If you have any questions about these Terms, please contact Virrow at the email or address provided on our website.
By creating an account or using the Virrow Platform, you acknowledge that you have read, understood, and agreed to these Terms, including all disclaimers and limitations of liability. You agree to comply with all applicable laws and to proceed with any transaction on the Platform solely between Buyer and Seller, in accordance with these Terms.
Virrow is a technology facilitator, not a broker. Buyers pay a one-time non-refundable 1% technology fee. All sales are cash, and all fees are final. No party may cancel or reverse payments once a purchase contract is signed (deposit forfeited if attempted). Properties are sold as-is; Virrow makes no warranty of condition or value. Disputes go to arbitration under New Hampshire law. Normal restrictions (e.g., no fraud, no misuse).